1. Introduction
Welcome to Elevate Heating & Cooling! By using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully. If you disagree with any part of these terms, refrain from using our services.
2. Our Services
We provide a range of HVAC services, including:
Heating and cooling system installation, maintenance, and repair
Indoor air quality solutions, such as air purifiers and humidifiers
Emergency HVAC repair services
When you use our services, you agree to our terms. We aim to deliver the best HVAC solutions for your home or business.
3. Service Fees
We will clearly communicate the service fees before beginning any work. If the scope of work changes, we will notify you of any adjustments to the price. You must pay for services once we complete the work, unless otherwise agreed.
4. Scheduling and Cancellations
We schedule appointments at a time that works for both parties. We strive to be punctual but may experience delays due to traffic or other factors. If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid cancellation fees.
5. Customer Responsibilities
To help us complete the job efficiently, you must provide access to all areas where HVAC services are needed. Please ensure your property is clear of any obstacles or hazards. If we cannot access the areas required for the job, we may need to reschedule or apply extra fees.
6. Warranty and Liability
We provide warranties for parts and labor depending on the service provided. Please ask us for warranty details. However, we are not responsible for damages caused by improper use, external factors, or neglect of the HVAC system.
7. Payment Terms
Payment is due once services are completed. We accept various payment methods, including credit cards, checks, and cash. Late payments may incur interest or additional fees.
8. Privacy and Data Protection
We value your privacy. We collect personal information only to provide the services you’ve requested. We will not share your data with third parties unless required by law. Refer to our Privacy Policy for more details.
9. Force Majeure
We are not liable for delays or failure to perform due to causes beyond our control, such as natural disasters, strikes, or government regulations.
10. Termination of Service
We reserve the right to terminate services if you violate any terms or if conditions prevent us from providing services. You will still be responsible for any services already completed.
11. Governing Law
These Terms and Conditions are governed by the laws of the State of Indiana. Any disputes will be resolved in the courts of Indiana.
